To continue to receive our email directly to your inbox, please follow the simple instructions below on how to add email addresses to your address book, safe sender list, VIP list or whitelist.
Note: Even if you aren't currently experiencing problems receiving email from Sweet Cures, please follow the steps below to ensure that all email, including Order Receipts and our Monthly Newsletter, is received safely in your inbox.
Email Addresses we use to communicate with you:
email@example.com - for all order receipts and answers to enquires.
firstname.lastname@example.org - for our monthly newsletter, which contains all the latest Sweet Cures research, information and offers.
Why two email addresses?
We use two email addresses so that purchase receipts are unaffected by opting out of our monthly newsletter.
Apple Mail (OS X and iSO devices)
Open an email you have received from us and click the "From: Sweet Cures" link then select "Add to Contacts", or "Add to VIPs".
Both "Add to Contacts" and "Add to VIPs" will result in future email being placed in the inbox. The "Add to VIPs" option will also see the email added to a special VIP mailbox in iOS Mail.
Outlook 2003 & Outlook.com
View,in full, an email we've sent you and right click on the contact name and email address. This should appear as "Sweet Cures <email@example.com>". Select "Add to Favourites", all future email will appear in the inbox.
Open an email message and click the "+" that appears on the right of the "From" name. This should appear as "From Sweet Cures +" A pop up screen should appear, on this pop up click "Save"
Gmail automatically categorises all received email into 3 main categories; Primary, Social and Promotions. Occasionally Gmail can incorrectly categorise email or even place them in the junk folder. If an email ends up in an incorrect folder simply, drag the email to the Primary folder. If successful an alert will confirm the move "This conversation has been moved to Primary. Do this for all future messages from firstname.lastname@example.org?" Select "Yes". Selecting "Yes" will ensure all future email will appear in the Primary folder.
On Android devices, open the email and touch the image of the sender which appears above the main email content. Touch "Add to Contacts"
Windows Live Desktop Mail
When opening an email, an alert may read: "Some images in this message are not shown" - Select the link, "Add to safe Senders list". If this message doesn't appear, right click on the "from" details "Sweet Cures (email@example.com)" and click "Add to safe Senders List".
Open an email and from the preview pane select the senders from name "Sweet Cures firstname.lastname@example.org" - below the email subject line. Select "Add Contact" from the drop down menu.
Others / Company Email
If you're using a company email or an unlisted third party email provider and are having issues receiving email, please contact the associated technical department and ask them to whitelist the addresses: email@example.com and firstname.lastname@example.org
Unit 7, Pyramid Court
York, YO26 5NB