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FAQ Account Settings

Account Settings





  • How do I write a review for Sweet-Cures or a Sweet-Cures Product?

    Writing a Review is easy and only takes a few minutes. We attribute our outstanding customer service and high quality products to the feedback we receive from our customers, which allows us to continually improve our standards and provide sound and practical advice to those in need.

    To share your thoughts, log into your account by clicking the "User" icon at the top right of any page on our website. Or if you're already logged in, click the "User" icon and then click "My Account".

    Once logged in, your Dashboard will display your recent purchases, with each row showing an image of the product, the product name and to the far right two buttons, as shown here.


    Clicking the Write a Review button will take you to the Review Form where you may rate the selected Product and Customer Service, as well provide feedback on both. All Reviews, both positive and negative are welcomed, and if you permit, may at some stage be published on our website.




  • How do I log into my account?

    From the top right of any page on our website, click the "User" icon enter your email address and password, then click Submit.

    If you don't know your Username and Password, click the "User" icon and when the panel drops down, click the "Lost Password" link. Enter your email address and click Submit. If we find your email address, we'll send password reset instructions to that email address.




  • How do I print invoices for past orders?

    A complete history of your purchases is available within your account. Log into your account by clicking the "User" icon at the top right of any page on our website. Or if you're already logged in, click the "User" icon and then click "My Account".

    Once logged in, your Dashboard will display your recent purchases, with each row showing an image of the product, the product name and on the far right there is a hyperlink labelled 'Invoice'.

    Clicking 'Invoice' will pop open a new browser window with your tax invoice showing an itemized list of products, shipping costs, tax paid, shipping and billing address, the date of the purchase and method used to pay for the goods, all in a convenient printer friendly format.

    If you cannot open the new window to display your Invoice because of Pop Up Blocking software, right click on the Invoice hyperlink and copy the 'Link Location' or 'Shortcut', then paste this into the address/URL bar of your browser.




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Anna Sawkins, Sweet Cures Founder

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ADDRESS

Sweet Cures
Unit 7, Pyramid Court
Rosetta Way
York, YO26 5NB
United Kingdom
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CUSTOMER SERVICE
HOURS

Mon - Fri 10:00 - 17:30
info@sweet-cures.com +44 01904 789559 Contact Form

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All Sweet Cures products are sold as dietary supplements. ©Sweet Cures. All rights reserved.

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