About Us

About Sweet Cures

About Us - By Anna and John

We've been doing this for over eight years now, and our focus in all this time, has been on outstanding customer service, same day dispatch weekdays of all orders, continuous improvement in all areas, personal knowledge of our customers, (many are also our friends) and the development of an extensive free knowledge base on urinary tract health.

We are dedicated to providing the highest quality products available, and unlike many other companies who 'drop-ship' other people's products, and are thus not in control of either quality or deliveries, Waterfall D-Mannose®, from Sweet European Forest Timbers, is packed here in York, in our clean room facility, and immediately dispatched direct to you. It is a pure grade product, and we firmly believe there is nothing better on the market. With Waterfall D-Mannose soluble powder, you just get pure natural 100% bio-active D mannose. Nobody knows more about using D mannose to help urinary tract, bladder, and prostate problems than we do, and in particular, we know our own products, how they work, why they work and how to use them to achieve the best effect.

We have resisted passing over phone calls to a call-centre to 'take orders'. If you call us, you'll get through to someone at Sweet Cures who knows what you are going through, and who will talk to you person to person. What we've found is that that's how you help people. If you need to know how to use Waterfall D-Mannose for your baby, your cat, your grandmother, or your husband's prostate problem, we have the answer to all these and more, and are not only willing to help you - we only do this because we can help you. We'd give it up tomorrow and opt for an easier life if it wasn't for that.

And we learn from our customers too. If we repeatedly hear of a successful way of dealing with a problem, we will pass on that information to you. With us, it's not just about selling you something - it's about helping you to get better: if you've talked to us, you'll already know that.

Waterfall-D-Mannose.com is a Sweet Cures domain. Sweet Cures is based in York in the UK. From here we export Waterfall D-Mannose all over the world, dispatching all orders the same working day that we get them often for next day delivery. If you are in a hurry, we can usually get product to you fast.

Since we started the company, Sweet Cures has supplied tens of thousands of customers worldwide, and we get heart warming letters every day from people who have been using Waterfall D-Mannose.

Example of how we can help: a customer called us from Oxfordshire, after the post office had closed. She was desperate for Waterfall D-Mannose. Her husband was willing to drive all the way to York to pick it up. Ten minutes later we had located an Oxford customer who was willing to give a pot of Waterfall D-Mannose to the needy customer. We gave that customer two pots of Waterfall D-Mannose in exchange for the one she had given out.
But first have a look at our list of local suppliers - you might find someone close enough to allow you to go and pick it up.

Although that can't always happen, more and more customers are volunteering to be a part of the 'sharing group'. We will try very hard to help you if we can. Basically, we are a private partnership, not some anonymous company, and we consider our customers our friends, and we are proud to say that this is a mutual thing.

Kindest regards,
John and Anna

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Sweet Cures, Unit 7, Pyramid Court, Rosetta Way, York, YO26 5NB, U.K.
Tel + (0) 1904 789559 - Fax + (0) 1904 789614